Privacy Policy
Last Updated: April 16, 2026
SUMMARY OF KEY POINTS
Before diving into the details, here is a quick overview of how we handle your privacy at Pyramid Technology:
- What personal information do we collect? We collect your name, email address, device information, and usage analytics when you register for an account or use our apps.
- Do we process any sensitive personal information? No, we do not collect highly sensitive data like biometric information, precise geolocation, or financial details directly.
- Do we collect information from third parties? We receive analytics data from trusted partners like Google Analytics to understand how our apps perform.
- How do we use your information? We use your data to create and manage your account, deliver our app services, improve performance, and send you relevant updates or marketing (if you opt in).
- Who do we share your personal information with? We share data only with essential service providers (like hosting and analytics platforms) or when required by law. We never sell your personal data.
- What are your privacy rights? Depending on where you live, you have the right to access, correct, delete, or export your data, as well as the right to opt out of marketing.
- How can you contact us? You can reach our privacy team anytime at info.pyramidtechnology@gmail.com.
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1. INTRODUCTION
Welcome to Pyramid Technology. We are a mobile app development company dedicated to building engaging, high-quality applications for users around the world. Because our apps live on your personal devices, we understand that we are guests in your digital space. We take that responsibility seriously.
This Privacy Policy explains how we collect, use, and protect your personal information when you download our apps, visit our website, or interact with our services. We have written this document in plain language because we believe you shouldn't need a law degree to understand what happens to your data.
If you have any questions after reading this policy, please don't hesitate to reach out to us at info.pyramidtechnology@gmail.com.
2. WHAT WE COLLECT & WHY
To provide you with a seamless app experience, we collect a few different types of information. We organize this data based on how we receive it and the legal reason we have for processing it.
Information You Give Us Directly
When you register for an account or contact our support team, you voluntarily share information with us. This typically includes your name and email address.
- Why we need it: We use this to set up your profile, secure your account, and communicate with you.
- Legal basis: Processing this data is necessary to fulfill our contract with you to provide the app's core services.
Information Collected Automatically
As you navigate our apps, our systems automatically log certain technical details. This includes your device type, operating system, IP address, and usage analytics (such as which features you use most often).
- Why we need it: This helps us catch bugs, optimize performance for different devices, and understand what features our users love.
- Legal basis: We process this based on our legitimate interest in maintaining and improving our technology.
Information from Third Parties
We use Google Analytics to help us understand broader trends in how our apps are used. Google Analytics provides us with aggregated tracking data and insights.
- Why we need it: It allows us to make data-driven decisions about future app updates without having to build complex tracking systems from scratch.
- Legal basis: We rely on your consent (gathered via our cookie/tracking banner) to process this analytics data.
3. HOW WE USE YOUR INFORMATION
We only use your personal information for specific, clearly defined purposes. Every piece of data we collect is put to work to make your experience better.
- Core Service Delivery: We use your account details to log you in, save your preferences, and ensure our apps function correctly on your device. (Legal basis: Contract)
- Service Improvement and Personalization: By analyzing usage data, we can figure out which app features need improvement and tailor the experience to your habits. (Legal basis: Legitimate Interest)
- Communication: We will use your email to send you important account updates, password resets, and technical notices. (Legal basis: Contract and Legitimate Interest)
- Security and Fraud Prevention: We monitor device information and login patterns to detect suspicious activity and keep your account safe from unauthorized access. (Legal basis: Legitimate Interest)
- Legal Compliance: In rare cases, we may need to process your data to comply with tax laws, regulatory requirements, or valid legal requests. (Legal basis: Legal Obligation)
- Marketing: If you give us permission, we will send you promotional emails about new apps, features, or special offers. You can easily opt out of these at any time. (Legal basis: Consent)
4. WHEN WE SHARE YOUR INFORMATION
We believe in keeping your data as close to home as possible. We never sell your personal data to data brokers or advertising networks. However, we do share information in a few limited circumstances to keep our business running.
- Essential Service Providers: We share data with trusted companies that help us operate, such as cloud hosting providers and our analytics partner, Google Analytics. These providers are legally bound to protect your data and can only use it for the specific tasks we hire them to do.
- Legal Requirements: If we receive a valid subpoena, court order, or other legal demand, we may be required to share specific information with law enforcement or government authorities.
- Business Transitions: If Pyramid Technology is ever acquired by, or merged with, another company, your information would likely be transferred as part of that business deal. We would notify you before your data becomes subject to a different privacy policy.
- With Your Consent: If we ever want to share your data for a reason not listed here, we will ask for your explicit permission first.
5. YOUR PRIVACY RIGHTS
Because we serve a global audience, we have designed our privacy practices to comply with the world's strictest privacy laws, including the GDPR (EU/UK), PIPEDA (Canada), and comprehensive US State Privacy Laws (such as the CCPA/CPRA, VCDPA, and others). Regardless of where you live, we offer the following rights to all our users:
- Access Your Data: You can request a copy of the personal information we hold about you. We will provide this within 30 days.
- Correct Inaccuracies: If your name, email, or other details change, you can update them directly in your account settings or ask us to do it for you.
- Delete Your Data: You can ask us to erase your personal information. We will do so unless we have a compelling legal reason to keep it (like fraud prevention or tax compliance).
- Port Your Data: You have the right to receive your data in a structured, commonly used, and machine-readable format so you can transfer it to another service.
- Opt Out of Marketing: Every marketing email we send includes a one-click "unsubscribe" link. You can also manage these preferences in your app settings.
- Withdraw Consent: If you previously agreed to let us use your data (like accepting analytics tracking), you can change your mind at any time. This won't affect any processing that happened before you withdrew consent.
- Lodge Complaints: If you feel we have mishandled your data, you have the right to file a complaint with your local data protection authority.
To exercise any of these rights, please email
info.pyramidtechnology@gmail.com.
6. DATA SECURITY
Protecting your information is a top priority for us. We implement industry-standard security measures to keep your data safe from unauthorized access, alteration, or destruction.
How We Protect You
We use encryption to protect data while it is traveling between your device and our servers. We also strictly limit access to your personal information within our company—only employees who need the data to perform their jobs are granted access.
Our Honest Limitations
While we work hard to protect your data, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, and we believe it is important to be transparent about that reality.
Your Role in Security
You play a crucial role in keeping your account safe. We strongly encourage you to use a unique, complex password for your Pyramid Technology account and to keep your mobile devices secure.
Breach Notification
If we ever experience a data breach that compromises your personal information, we will notify you and the relevant regulatory authorities within the timeframes required by law (typically within 72 hours of discovering the breach), outlining what happened and what steps you should take.
7. DATA RETENTION
We don't keep your data forever. We only hold onto your personal information for as long as necessary to fulfill the purposes outlined in this policy.
- Active Account Data: We keep your profile information and account history for as long as your account is active, plus a brief 30-day buffer after you delete your account to handle any accidental deletions.
- Financial and Legal Records: If you make purchases, we are legally required to keep basic transaction records for up to 7 years for tax and accounting purposes.
- Marketing Preferences: We keep a record of your marketing consent (or your request to opt out) indefinitely to ensure we respect your communication choices.
- Technical Logs: Routine server logs and usage analytics are typically automatically deleted or anonymized after 12 months.
8. COOKIES & TRACKING
Like most modern technology companies, we use cookies and similar tracking technologies to make our website and apps work efficiently.
- Essential Technologies: Some trackers are strictly necessary to keep you logged in and ensure the app functions securely. You cannot opt out of these.
- Analytics Technologies: We use Google Analytics to understand user behavior and improve our apps. These trackers collect anonymous data about how you interact with our services.
- Managing Your Preferences: When you first use our services, you will see a prompt allowing you to accept or decline non-essential tracking. You can change these preferences at any time through your device's privacy settings or our in-app menus.
9. CHILDREN'S PRIVACY
Because our apps appeal to a broad audience, they may be accessed by minors. We are fully committed to protecting the privacy of children and strictly comply with the Children's Online Privacy Protection Act (COPPA) and equivalent global youth privacy laws.
Age Verification and Parental Consent
When a user registers for an account, we ask for their age. If we determine a user is under the age of 13 (or the applicable age of digital consent in their jurisdiction, such as 16 in certain EU countries), we will not collect their personal information without verifiable consent from a parent or legal guardian.
Parental Rights
If you are a parent or guardian of a child using our apps, you have specific rights regarding their data. You can:
- Review the personal information we have collected from your child.
- Request that we delete your child's personal information.
- Refuse to allow any further collection or use of your child's data.
To exercise any of these rights or to provide consent, parents can contact us directly at
info.pyramidtechnology@gmail.com. If we discover we have inadvertently collected personal data from a child without proper parental consent, we will delete that information immediately.
10. INTERNATIONAL TRANSFERS
Pyramid Technology operates globally. This means that the information we collect from you may be transferred to, stored, and processed in countries outside of your home jurisdiction, including the United States.
When we move your data across borders, we ensure it remains protected by strict legal safeguards. For users in the European Economic Area (EEA) or the UK, we rely on legally approved transfer mechanisms, such as Standard Contractual Clauses (SCCs) or adequacy decisions, to ensure your privacy rights travel with your data.
11. CHANGES TO THIS POLICY
Technology moves fast, and laws change. We will occasionally update this Privacy Policy to reflect new app features, changes in our business practices, or updated legal requirements.
When we make significant changes, we will notify you by sending an email to the address associated with your account or by displaying a prominent notice within our apps. Your continued use of our services after these changes take effect means you understand and agree to the updated policy. You can always check the "Last Updated" date at the top of this page to see when we last made revisions.
12. CONTACT US
We welcome your questions, feedback, and requests regarding your privacy. You can reach our team through the following channels:
We aim to respond to all privacy-related inquiries within 3 to 5 business days.